Effective Date: [02 Oct 2025]
Welcome to Spawale.com (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related content. By using our website or booking our services, you agree to these Terms. If you do not agree, please do not use our services or website.
1. Use of Our Website
You agree to use Spawale.com only for lawful purposes and in accordance with these Terms. You must not:
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Use the site in any way that violates local, national, or international law
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Attempt to interfere with the website’s operation or security
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Use automated tools (e.g., bots or scrapers) without our consent
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Provide false information when booking or registering
2. Bookings and Appointments
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All appointments must be booked in advance via our website, phone, or in-person at our locations.
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You agree to provide accurate personal and contact information.
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We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.
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Cancellations or no-shows may be subject to a cancellation fee, based on our current cancellation policy.
3. Payments
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Payment is required at the time of booking or at the service location, depending on the selected service.
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We accept major payment methods, including credit/debit cards and online payment gateways.
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Prices listed on our website are subject to change without notice.
4. Refunds and Cancellations
Our refund policy is as follows:
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Full refund if canceled more than 24 hours before the appointment
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Partial or no refund if canceled within 24 hours or in case of no-show
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Refunds (if applicable) will be processed within 7 business days to the original payment method
5. Gift Cards and Promotions
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Gift cards are non-refundable and may only be used for services or products specified.
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Promotional offers cannot be combined unless otherwise stated.
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We reserve the right to modify or cancel promotions at any time.
6. Health and Safety
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By booking a service, you confirm that you do not have any medical conditions that would make spa or massage treatments unsafe.
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Please inform our staff of any medical concerns, allergies, or injuries before treatment.
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We reserve the right to refuse service to any client for health, safety, or behavioral reasons.
7. User Accounts
If you create an account on our website:
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You are responsible for maintaining the confidentiality of your login credentials
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You must notify us immediately of any unauthorized use
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We may suspend or delete your account if we detect suspicious or abusive activity
8. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of Spawale.com or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or use our content without permission.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms of use. Use them at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law:
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Spawale.com and its staff are not liable for any indirect, incidental, or consequential damages arising from your use of our services or website
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Services are provided “as-is” without warranties of any kind, unless explicitly stated
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Your sole remedy for dissatisfaction is to stop using our services
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the site or services after changes means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of [Insert Country/State], without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of that jurisdiction.